Privacy notice
Terra Videira (hereinafter, the "Data Controller") is responsible for the use and protection of your personal data. This Privacy Notice regulates the way in which we collect, use, maintain, and disclose information collected from users of the website https://terravideira.com/
1. Personal Data We Collect
To fulfill the purposes described in this notice, we will collect the following personal data:
Identification data: Full name, official identification.
Contact data: Email address, phone number, mailing address.
Financial and asset data: Credit/debit card details and billing address.
Note: Payment data is processed through secure third-party payment gateways; Terra Videira does not store full card numbers or security codes (CVV).
2. Purpose of Data Processing
The personal data we collect is primarily used for:
Managing and confirming cabin reservations.
Processing online payments for lodging services.
Providing customer support and reservation follow-up.
Complying with applicable legal and tax obligations.
Additionally, we may use your information for sending promotions, exclusive offers, or quality surveys. If you do not wish your personal data to be used for these secondary purposes, you may notify us at: hola@terravideira.com.
3. Data Transfer
Your personal data may be shared with essential service providers for our operations, such as online payment processors, web hosting services, and competent authorities when required by law.
4. ARCO Rights
You have the right to know what personal data we hold about you, how we use it, and the conditions of its use (Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to request its deletion from our records or databases when you believe it is not being properly used (Cancellation); and to object to the use of your personal data for specific purposes (Objection).
To exercise any of the ARCO rights, you must submit the corresponding request via email to: hola@terravideira.com.
5. Changes to the Privacy Notice
This Privacy Notice may be modified, updated, or changed due to new legal requirements or our own operational needs. We will keep you informed of any changes through our website.
Last updated: April 7, 2026